Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. Some phones use a nanoSIM (a physical SIM card) while some use an eSIM (a digital SIM downloaded to the phone). Learn what to do if either an eSIM or nanoSIM card isn't working correctly. Why isn't my phone connecting to the internet?If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. Ensure that your device is turned off during the activation, and it should take roughly 10 minutes to an hour, and you will get a confirmation email once the activation completes.Jul 30, 2023 · There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan. Check your phone's compatibility. See if your phone can work on Xfinity Mobile, choose a data option, and either order a free SIM card or activate your phone from home with an eSIM-compatible device. With eSIM, you're all set up with this step. Step 2. T-Mobile and Xfinity Mobile/Verizon have basically the same coverage, and even many of the same deadspots, with T-Mobile having lone dead spots in some places, and Xfinity Mobile having lone dead spots in others. All told, it's about even. With Xfinity Mobile not having support for tablets or wearables at the moment, I can't consider doing a ... View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Technically, an eSIM is a physical part – it’s a microchip embedded inside of your smartphone. This component can download carrier data remotely, enabling you to switch carriers on the spot. If your phone has a physical SIM tray and an eSIM, you can actively use multiple lines at the same time. Some phones even support multiple active eSIM ... Feb 17, 2023 · I purchased an unlocked Samsung Galaxy s23 Ultra intending to use the Dual Sim feature of the phone for two mobile numbers on one device. Moving 2 other lines (4 total) I was told my eSim was incompatible with Xfinity Mobile. After some digging, a 2nd tier Xfinity Mobile Rep indicated it's such a new phone, and that eSIM support is coming. Xfinity Mobile plans with Verizon 5G & 4G LTE wireless coverage. $45/mo. Unlimited data. Verizon 5G & 4G networks. $540/yr Total cost. vs. $25/mo. Unlimited data. AT&T 5G & 4G networks.Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request.Check your phone's compatibility. See if your phone can work on Xfinity Mobile, choose a data option, and either order a free SIM card or activate your phone from home with an eSIM-compatible device. With eSIM, you're all set up with this step. Step 2. Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above.Activating your own phone happens entirely online. We'll walk you through it, step-by-step. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. Since you'll temporarily lose service while you switch from your old carrier, we recommend using a computer to complete activation (but as ...He advised performing the following steps to see if the esim activation push notification would go through on the new phone. -Go to settings > general > about and waiting for a carrier settings update notification (I had none) -perform a network reset on the new phone, -perform a full factory reset on the new phone.Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone.Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get $300 off the all-new Samsung Galaxy phones.You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.Sep 16, 2022 · Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled. Aug 14, 2023 · From the Device Details page, locate the section labeled eSIM download and help and click on eSIM details. Follow the on-screen instructions. Click Get a new eSIM. Or, to download it manually on your device, go into Settings and tap Cellular. If prompted "Scan to download your eSIM," select Add Cellular Plan. For more information on activating ... Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get $300 off the all-new Samsung Galaxy phones.Jun 7, 2023 · Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above. Go to your devices in your account on the Xfinity Mobile website Click on the device that you intend to replace Click “Replace this Device” Follow the steps given for being your own device. When prompted, enter the eSIM IMEI as displayed on your new device. Be sure to use the eSIM IMEI, not the IMEI2 listed under "Available SIM"Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ... At this time, Xfinity Mobile does not support eSIM. However, if an Xfinity Mobile customer wants to activate their eSIM on a device that has Dual SIM with another carrier that does support eSIM, they are able to do so as long as the device is unlocked. Okay.Technically, an eSIM is a physical part – it’s a microchip embedded inside of your smartphone. This component can download carrier data remotely, enabling you to switch carriers on the spot. If your phone has a physical SIM tray and an eSIM, you can actively use multiple lines at the same time. Some phones even support multiple active eSIM ... An eSIM is a digital version of the physical SIM card—identifying your device virtually to provide network connection. It’s programmable remotely via software and is built into newer smartphones, meaning you wouldn’t have to go purchase a new SIM card if you wanted to swap phones or wireless carriers. eSIMs are used in tablets, smart watches, drones, and even cars.Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...In the Settings app, tap Carrier Cellular Plan Ready to Be Installed. Tap Continue, at the bottom of the screen. Make a call on your iPhone to check its cellular connectivity. If you can't make a call, contact your carrier. If the plan you activated replaces the plan on your physical SIM, remove your physical SIM. Then restart your iPhone.Visit xfinity.com and click the Email or Voice icon in the screen’s top-right corner. Enter your Xfinity ID and password and click Sign In. After signing in, you'll be redirected to Xfinity Connect, your dashboard for Comcast email and voicemail service. Access your email account by clicking Mail or your voicemail by clicking Voice.Insert the ejection pin into the hole on the SIM tray to open. Check your product manual for full details. Gently remove the SIM tray from the tray slot. Place up to 2 SIM cards (with the gold contacts facing down). Alternatively, use one SIM and one MicroSD card. Gently press the SIM cards and/or Micro SD card into the tray to secure it.Aug 14, 2023 · From the Device Details page, locate the section labeled eSIM download and help and click on eSIM details. Follow the on-screen instructions. Click Get a new eSIM. Or, to download it manually on your device, go into Settings and tap Cellular. If prompted "Scan to download your eSIM," select Add Cellular Plan. For more information on activating ... Set up another cellular plan on your iPhone. All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.He advised performing the following steps to see if the esim activation push notification would go through on the new phone. -Go to settings > general > about and waiting for a carrier settings update notification (I had none) -perform a network reset on the new phone, -perform a full factory reset on the new phone.Sep 17, 2022 · 6 Messages. 11 months ago. It’s fairly straight forward to do. Go to the XM website, go to add a line, then ‘Bring your own device’ and enter your IMEI 2 number (your primary should be linked to your main number on the iPhone 14), then choose to get a new number or port the one you want in. Add to cart and checkout. Xfinity Mobile requires residential post-pay Xfinity Internet. Line limitations may apply. Equip., intl. and roaming charges, taxes and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. Pricing subject to change.Literally took days to accomplish. Back to the original thought of having two carriers on a single device though is definitely possible. Likely so much easier with an Android though. Or even an iPhone 13 that would have a physical sim plus the ability to have an ESIM. That's actually what my setup is. Physical sim for Xfinity and e-Sim for ...Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".Xfinity Mobile does not support BYOD Pixel 7 eSIM. The support representative told me Pixel 7 or 7 Pro eSIM was not supported as of 10/26/22, 3 weeks after Pixel 7 launched and started to delivery. Apple 14 is so popular that Xfinity supports eSIM for iPhone on day one, but Pixel or Samsung are not lucky.1. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. 2. Disable any Ad Blockers in your browser. 1. Go to Xfinity Mobile website and login your account. 2. Go to "My Account" from the top right corner and then click the "Devices" tab. 3. Click your old device. 4. Click "Replace your device". 5. Click "Bring ...To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968. • Chat: https://comca.st/3nFUuoL.You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. Customize your new Xfinity plan. Bundle home internet + mobile to save. Shop offers, pricing, and packages at the right price for your needs today!Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled.Set up another cellular plan on your iPhone. All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.An eSIM is an electronic SIM card. Unlike the standard physical SIM card we use for our cell phones, which come in different SIM sizes, the eSIM is built into your device and you can't remove it (nor should you need to remove it). There's no extra fee for an eIM, since it comes right in your device. While eSIMs are still very new for cell ...Xfinity Mobile ... Loading Official Employee. •. 392 Messages. 1 year ago. @ dpjkw, Thank you for your question. I would recommend contacting our Xfinity Mobile department. You can reach them at 1-888-936-4968. They would have more information for you. 0.At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering. Feb 21, 2023 · Motorola MB7621: Best for most Xfinity internet plans, $89.99*, wired speeds up to 1,000 Mbps. 1. NETGEAR CM500: Best cheap cable modem, $73.00*, wired speeds up to 680 Mbps. 2. ARRIS SURFboard SB8200: Best for gig internet plans, $144.49*, wired speeds up to 2,000 Mbps. 3. Xfinity Mobile offers the following cell phone plans to choose from: • Xfinity Mobile 1GB: $15 for 1GB Shared of data. • Xfinity Mobile 3GB: $30 for 3GB Shared of data. • Xfinity Mobile Unlimited Intro: $45 for 20GB of data. • Xfinity Mobile Unlimited Plus: $55 for 30GB of data. • Xfinity Mobile 10GB: $60 for 10GB Shared of data. Insert the ejection pin into the hole on the SIM tray to open. Check your product manual for full details. Gently remove the SIM tray from the tray slot. Place up to 2 SIM cards (with the gold contacts facing down). Alternatively, use one SIM and one MicroSD card. Gently press the SIM cards and/or Micro SD card into the tray to secure it.Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...Told me it was not supported. Told the operator to escalate. Waited in line for about 1 hour. The high level lady asked my current physical sim IMEI and the eSim IMEI, which is my IMEI1 and IMEI2. Waited for about 5 minutes then my physical sim is out of service. Pulled out my physical sim and rebooted my phone.Jun 7, 2023 · Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above. 1) Sign into your account Xfinity on a PC or MAC. 2) Navigare to my devices and select the device you want to upgrade. 3) Select "change device." 4) Enter the IMED ID when prompted from your new iPhone (iPhone>settings>general>about>IMEI #1>. 5) Confirm the telephone number to be transferred and enter the authentication code sent to your old phone.Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ...Sep 5, 2023 · Once you have your new Xfinity Mobile SIM card in hand, it's time to activate your phone and complete the switch to Xfinity Mobile! Activating your own phone happens entirely online. We'll walk you through it, step-by-step. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. We want to be sure you have our full support to help you with your locked eSim and hope that we can earn your continued business. Since we have limited access to Xfinity Mobile accounts, we suggest you contact our Xfinity Mobile experts using the methods posted below. They will be able to offer you further support and options.View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Jul 26, 2023 · Sign in to your Xfinity Mobile account using your Primary User ID and password. Begin activation by selecting Get Started . Select Replace an existing device if you're replacing your watch or Add as new if you're activating a watch on a device for the first time. Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ...Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password.454 Messages. @user_76f4c3 Thank you for your post on the Xfinity Community Forums. If you still need assistance with your Xfinity Mobile account please reach out to one of our mobile experts via one of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968.Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...Feb 17, 2023 · I purchased an unlocked Samsung Galaxy s23 Ultra intending to use the Dual Sim feature of the phone for two mobile numbers on one device. Moving 2 other lines (4 total) I was told my eSim was incompatible with Xfinity Mobile. After some digging, a 2nd tier Xfinity Mobile Rep indicated it's such a new phone, and that eSIM support is coming. Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above.Xfinity Mobile plans with Verizon 5G & 4G LTE wireless coverage. $45/mo. Unlimited data. Verizon 5G & 4G networks. $540/yr Total cost. vs. $25/mo. Unlimited data. AT&T 5G & 4G networks. At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering. Aug 14, 2023 · From the Device Details page, locate the section labeled eSIM download and help and click on eSIM details. Follow the on-screen instructions. Click Get a new eSIM. Or, to download it manually on your device, go into Settings and tap Cellular. If prompted "Scan to download your eSIM," select Add Cellular Plan. For more information on activating ... Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number.1. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. 2. Disable any Ad Blockers in your browser. 1. Go to Xfinity Mobile website and login your account. 2. Go to "My Account" from the top right corner and then click the "Devices" tab. 3. Click your old device. 4. Click "Replace your device". 5. Click "Bring ...Xfinity Mobile offers phone service through the cable and internet provider — here's what to expect. • Available plans include by the gig (1GB starts at $15 a month) or unlimited data ($45 a ...can I transfer my line/account from physical SIM to the eSIM on the same iPhone 13 mini - therefore opening up my physical SIM for an international carrier?Xfinity Mobile plans with Verizon 5G & 4G LTE wireless coverage. $45/mo. Unlimited data. Verizon 5G & 4G networks. $540/yr Total cost. vs. $25/mo. Unlimited data. AT&T 5G & 4G networks.See full list on xfinity.com Oct 24, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get $300 off the all-new Samsung Galaxy phones.eSIM in general is a disaster and another method for phone makers and carriers to lock you in. We are moving backwards to a time when your cell phone and number were locked to a carrier via a contract.
Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number.. Rhode island
Oct 24, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it eSIM Xfinity Mobile Goodbye, SIM card. Hello, eSIM. Easily switch to Xfinity Mobile with an eSIM-compatible phone. An eSIM is a digital SIM that's built right into your phone. There's no shipping needed. Just pick your plan and switch today. Check compatibility Get the best price for Unlimited. $30/mo per line.Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled.eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ...You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled.July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM...Support for your questions about Xfinity Mobile's network and coverage, including Wi-Fi hotspots and international talk, text, & data rates. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Sep 16, 2022 · Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled. For E-sim users, you need to ensure that you download the E-sim to your iPhone after the activation process is completed. If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. Go to your devices in your account on the Xfinity Mobile website Click on the device that you intend to replace Click “Replace this Device” Follow the steps given for being your own device. When prompted, enter the eSIM IMEI as displayed on your new device. Be sure to use the eSIM IMEI, not the IMEI2 listed under "Available SIM"May 30, 2023 · Method 1: Use the Push Notification. After you have activated your eSIM, you will be able to see a notification at the top of your device, tap on it. Open Settings and choose Xfinity Mobile Cellular Plan Ready To Be Installed. Tap on Continue and Done and your installation process is complete for Xfinity eSIM. Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. Jul 5, 2023 · July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM... Oct 9, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform, and may need to direct you to our Xfinity Mobile team members to assist you with getting your request completed. At this time, Xfinity Mobile does not support eSIM. However, if an Xfinity Mobile customer wants to activate their eSIM on a device that has Dual SIM with another carrier that does support eSIM, they are able to do so as long as the device is unlocked. Okay. Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. May 13, 2022 · Then you changed that and went bought a new phone from xfinity and it came with SIM. So first you only need the sim that came with the New phone. Next Activate the new phone with your correct phone number. Once you do that tell Xfinity to Cancel the other BYOD line you first ordered. They will delete the line and all will work fine. 1) Sign into your account Xfinity on a PC or MAC. 2) Navigare to my devices and select the device you want to upgrade. 3) Select "change device." 4) Enter the IMED ID when prompted from your new iPhone (iPhone>settings>general>about>IMEI #1>. 5) Confirm the telephone number to be transferred and enter the authentication code sent to your old phone..